We have bought and sold three homes over the past several years, worked with good and bad realtors, and Ramona was standout excellent. She always responded promptly to our inquiries, and knowledgeable about all the markets. She was also so expert at explaining and guiding us through the craziness of the post-2008 loan process. The banking industry has changed a great deal in the past few years, but Ramona was aware of all these changes, and her knowledge helped us tremendously. I was impressed by her commitment to us. She always communicated with us: we never felt like we were waiting on her to get back with us. My husband and I cannot recommend her highly enough. We still talk about what a great job she did 3 months after closing!